Question 1

What are Workshops?

Accepted Answer

Anyone on Talentsky that has reached Mentor status can share their public Achievements and associated skills by hosting a Workshop. All Workshops are 1 hour long and can have up to 10 attendees. Workshops cost $60 per attendee before any discounts and can be offered for free by a Host with an Enterprise Mentor Premium license and Free Workshop Minutes.

Question 2

When can I start hosting?

Accepted Answer

Any user with a Mentor Page and shared Achievements can host a Workshop based on the Achievement's average skill rating or any level below. For example, an Achievement with an average skill rating of Advanced may be shared at Advanced, Progressing, or Apprentice level.

Question 3

How do I know what to host?

Accepted Answer

Talentsky suggests Workshops that have the greatest impact on your followers' up-skilling and financial impact on your hosting business. Posting more rated Achievements and growing your following improves our suggestions and enhances your earning potential.

Question 4

Who can register for my Workshop?

Accepted Answer

Any user can register for a Workshop if their average skill rating is equal to or one level below the Workshop level. For example, if a Workshop is being hosted at Advanced and the user's aggregate skill rating of the associated skills is Progressing, they are qualified to register. If the user's aggregate rating is Apprentice, they will not be able to register until they have upskilled to Progressing or Advanced level.

Question 5

What if the user is overskilled?

Accepted Answer

If a user has aggregate skill scores that are one level or more above the Workshop level, they appear as overqualified for that particular Workshop and will not be able to register.

Question 6

When can Workshops be scheduled?

Accepted Answer

Workshops can be scheduled up to 30 days in advance. If a scheduled Workshop has no registration, Talentsky will cancel the Workshop and remove it from the Workshops main view, but it will appear as No Scheduled Date on the Host's profile and the user can Request a new date.

Question 7

What happens if there are no attendees?

Accepted Answer

If a Workshop does not have registered attendees or registered attendees do not Join within 10 minutes of start time, Talentsky will cancel the Workshop and it will appear to the Host and No Show registered attendees as Talentsky Canceled.

Question 8

What if a Host is late?

Accepted Answer

Hosts must start the Workshop at the scheduled time and will be provided a grace period of 10 minutes before the Workshop will be canceled by Talentsky. If canceled, any paying registered attendees will be refunded and the Workshop will appear as Talentsky Canceled in Your Workshops and within the attendee's Attendance tab.

Question 9

What if a Host goes over 1 hour?

Accepted Answer

All Workshops are 1 hour in duration but Talentsky provides a grace period of an additional 10 minutes before ending a Workshop and considering it Completed.

Question 10

What if the Host ends the Workshop early?

Accepted Answer

The Host has the discretion to End the Workshop anytime up to the scheduled one hour. Workshops ended early will still be considered completed by attendees at the end of the scheduled time.

Question 11

Can the Host remove an attendee?

Accepted Answer

The Host has the discretion to remove any registered attendee if they believe that user is violating the Code of Conduct. Any removed users will be considered to have Completed the Workshop and can view the recording as well as post the Workshop Achievement.

Question 12

What if the Host deletes their account?

Accepted Answer

If a Host wishes to deactivate their account and has active Workshops, they are required to first cancel the Workshops. If there are pending Workshop payouts, the Host must wait until those are paid before deactivation. Upon deactivation, Talentsky will maintain access to prior Workshop recordings for registered attendees for one year from completion.

Question 13

When can the Host cancel a Workshop?

Accepted Answer

The Host is able to cancel their Workshop up to 10 minutes past the scheduled start time. If canceled, any paying registered attendees will be sent an email and notification that they will be refunded within 10 business days.

Question 14

When can a registered user cancel?

Accepted Answer

Registered attendees can cancel a Workshop anytime up to the scheduled start time for a full refund. Refunds are paid within 10 business days.

Question 15

What if a registered attendee is late?

Accepted Answer

Attendees must join the Workshop at the scheduled time and may be up to 10 minutes late or access is blocked and the user will be listed under Attendance as No Show. This user will have access to the Workshop recording but will not be prompted to provide Host feedback or post the Workshop Achievement.

Question 16

What happens if the attendee loses internet connectivity?

Accepted Answer

If an attendee loses internet connectivity during the Workshop they will be allowed to rejoin from the Workshop page as long as the Workshop Host has not ended the Workshop.

Question 17

What happens if the Host loses internet connectivity?

Accepted Answer

If the Host loses Zoom connectivity they can rejoin from the Workshop page.

Question 18

How do Hosts get paid?

Accepted Answer

Within 10 days of completion, Talentsky will remit to the Host 80% of the total registration net of any dispute reductions and paid through PayPal. As an example, if a Workshop has 5 attendees who paid $60 each, the total registration is $300 and the Host would be paid $240.

Question 19

Can Workshops be discounted or offered for free?

Accepted Answer

If the Host has a blue verified organization badge, they can offer a 10, 20, 30, 40, or 50% discount to anyone with a matching badge. If the Host has an Enterprise Premium license and Free Workshop Minutes, they can offer the Workshop for free to either internal or external users.

Question 20

Are Workshops Recorded?

Accepted Answer

All workshops are recorded for the Host and attendees to view. Workshop recordings include video, audio and group chat, and will be available for playback for one year in accordance with Talentsky's Workshop Terms. Hosts and registered attendees may turn off their own camera or microphone during a Workshop.

Question 21

Can the Host delete a Workshop?

Accepted Answer

A Host can delete a Draft Workshop or Published Workshops with no scheduled date or prior activity. Hosts cannot delete Workshops that have prior activity.

Question 22

What if the Host loses a badge for a scheduled Workshop?

Accepted Answer

If the Host loses their Org badge before the scheduled time of a Workshop set to Internal visibility, or created with a badge holder discount, Talentsky will cancel the Workshop and notify users including refunding paid attendees.

Question 23

What happens if an attendee loses their badge and has active registrations?

Accepted Answer

If an attendee loses their badge that is associated with a free or paid Workshop that requires that badge, they will become unregistered.

Question 24

What if the Host loses a badge for an unscheduled internal Workshop?

Accepted Answer

Talentsky will hide the Workshop from their view until/if the user is able to verify their org badge.

Question 25

Is there a Code of Conduct for Hosts and Attendees?

Accepted Answer

Yes. Talentsky's Code of Conduct applies to all content published by all users on Talentsky, including but not limited to Achievements, Workshops, comments, private messages, profiles and mentor pages.

Question 26

How do we resolve complaints?

Accepted Answer

Attendees may submit a complaint to help@talentsky.com within 24 hours of completion and will be assessed on a case by case basis at Talentsky's sole discretion. In the event Talentsky determines a user is entitled to a refund, the Workshop will be listed as Talentsky Canceled and the Host will not be paid for that registration.

Workshop FAQ